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Customer Service

 

Shipping & Delivery

KhairPep™ ships to locations in Canada and the contiguous US. KhairPep™ offers free standard shipping at no extra charge although these shipments are not guaranteed. If you would prefer faster, guaranteed (with a tracking number) please choose one of the other shipping options on checkout. Orders are processed once a day and typically ship the next day.

 

Privacy & Security

KhairPep™ makes every effort to keep your personal information safe. We provide a secure site for online shopping. Your credit card information is not stored by KhairPep™ and so there is no risk of loss through credit card theft.

 

Returns & Replacements

KhairPep™ offers a 100% 60 day guarantee on our products. If for any reason you do not like the product, return any unused portion to us at 9 Nesbitt Drive, Toronto, Ontario Canada and we will refund the full amount you paid less shipping and handling charges.

 

Ordering

Ordering online with KhairPep™ is safe and simple. Your orders are taken through our ecomerce website and routed to our fulfilment partner. Orders are processed once a day and typically ship the next day.

 

Payment, Pricing & Promotions

Customers are welcome to sign up for our mailing list. Your mailing list preferences can be managed through your account (access your account from the "My Account" link in the header of every page on the site.

 

Viewing Orders

You can sign in to view your Account preferences and order history. Access "My Account" from the header.

 

Updating Account Information

You can view and edit your Account Information from the "My Account" link in the header. Preferences, mailing addresses, email addresses etc can be managed from the "My Account" area.